Returns & Exchanges

At Sand + Fog, we want you to be completely satisfied with your home fragrance and decor purchases. If you are not entirely happy with your order, we offer a 30-day return window for unused items in their original packaging.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and zip code to select the items you wish to send back.

• 2.
  Package Your Items

  Carefully pack the unused products in their original boxes with protective cushioning to ensure they arrive safely at our warehouse.

• 3.
  Label and Ship

  Print the prepaid shipping label provided through the portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will issue a refund to your original payment method within 5 to 7 business days.